For many, studying at Service Skills Academy is a life changing experience. We provide educational experiences that you can translate into real businesses whether they be your own business or part of a larger corporation.

Undertaking your management training at Service Skills Academy means you will be taught by experts with varied industry experience. Take your current career to the next level and specialise in managing and mentoring a successful team to achieve great results. Develop skills to manage the work of others to add value to business management practices.


BSBWOR501B Manage personal work priorities and professional development
BSBCUS501C Manage quality customer service
BSBMGT502B Manage people performance
BSBMGT406A Plan and monitor continuous improvement
BSBSUS501A Develop workplace policy and procedures for sustainability
BSBDIV501A Manage diversity in the workplace
BSBLED501A Develop a workplace learning environment
BSBRSK501B Manage risk

A total of 8 units of competency is required to obtain this qualification. On successful completion of the course students will be issued with the BSB51107 Diploma of Management recognised within the Australian Qualification Framework.

Qualification Diploma of  Management
Nationally recognised Yes
National code BSB51107
Delivery mode Online
Course duration 6 Months
Dedicated trainers & mentors Yes
Awarded by Service Skills Academy, RTO Code: 32004

This course is offered in flexible delivery modes for students.

Students may undertake this course fully online, or with additional training received from our expert trainers in tele/skype mode.

Students may also take advantage of facilitated eLearning at the Brisbane or Gold Coast campuses. This option allows students to access to computer facilities and receive the support of our trainers on-site at mutually agreeable times.

All clients will have a language, literacy and numeracy (LL&N) skills indicator conducted at orientation by the college or provide proof of having successfully completed year 10 or equivalent. Equivalent includes completion of a Certificate III level qualification or work experience in a range of roles.

The LL&N skills indicator will identify the student’s level and allow for individual support and/or tailoring of the training approach if needed.

There is no academic pre-requisite for this course.

Applicants must be 17 years or over at commencement of their course.

Access to the necessary study resources to undertake the course.