For many, studying at Service Skills Academy is a life changing experience. We provide educational experiences that you can translate into real businesses whether they be your own business or part of a larger corporation.

At Service Skills Academy we can increase your skills for a rewarding, fast-paced career. The Double Diploma focuses on developing extensive knowledge of business and management. We provide a supportive educational experience that you can translate into real business employment opportunities. Undertaking your training at Service Skills Academy means you will be taught by experts with industry specific experience. In this course you will also develop skills and knowledge in relation to marketing, finance and management. All of which are crucial for a successful career in this industry.


Unit Code Unit Name
BSBWOR501B Manage personal work priorities and professional development
BSBMKG501B Identify and evaluate marketing opportunities
BSBHRM506A Manage recruitment selection and induction processes
BSBADM502B Manage meetings
BSBCUS501C Manage quality customer service
SITXFIN402 Manage finances within a budget
BSBMGT403A Implement continuous improvement
BSBPMG522A Undertake project work
BSBMGT502B Manage people performance
BSBLED501A Develop a workplace learning environment
BSBMGT406A Plan and monitor continuous improvement

A total of 11 units of competency are required to be completed to obtain this double qualification. On successful completion of the course students will be issued with the BSB50207 Diploma of Business and BSB51107 Diploma and Management, each recognised within the Australian Qualification Framework.

Qualification Double Diploma of Business and Leadership & Management
Nationally recognised Yes
National code BSB50207 & BSB51107
Delivery mode Online
Course duration 9 Months
Dedicated trainers & mentors Yes
Start dates Every Monday
Awarded by Service Skills Academy, RTO Code: 32004

This course is offered in flexible delivery modes for students.

Students may undertake this course fully online, or with additional training received from our expert trainers in tele/skype mode.

Students may also take advantage of facilitated eLearning at the Brisbane or Gold Coast campuses. This option allows students to access to computer facilities and receive the support of our trainers on-site at mutually agreeable times.

All clients will have a language, literacy and numeracy (LL&N) skills indicator conducted at orientation by the college or provide proof of having successfully completed year 10 or equivalent. Equivalent includes completion of a Certificate III level qualification or work experience in a range of roles.

The LL&N skills indicator will identify the student’s level and allow for individual support and/or tailoring of the training approach if needed.

There is no academic pre-requisite for this course.

Applicants must be 17 years or over at commencement of their course.

Access to the necessary study resources to undertake the course.