- 2017 VET Student Loans Information Booklet
- Student General Code of Conduct
- Student Misconduct Policy & Procedure
- Student Terms and Conditions of Enrolment (VET Student Loan & VET FEE-HELP Courses)
- Student Terms and Conditions of Enrolment (Fee-for-Service Courses)
- Student Handbook
- VET Course Progress Policy and Procedure for Online Students
- VET Student Grievances Policy and Procedure (Academic and Non-Academic)
- Code of Ethics
- Fair Treatment Equal Opportunity Policy
- Important Notice on Course Progress
- Legislation – General
- Personal Information Procedures
- Property on Loan Policy and Procedure
- Refund Policy – Non VET FEE-HELP & Non VSL Enabled Courses
- Student Access to Records Policy and Procedure
- Student Entry Procedure (Academic)
- Student Review Procedures For Re-crediting a VET Student Loans or VET FEE-HELP Balance
- Refund Policy – VET Student Loans or VET FEE-HELP enabled courses
- Statement of VET Tuition Assurance
- Marketing of VET Student Loans Enabled Courses
- Withdrawal from Courses and Cancellation of Enrolment
POLICIES/PROCEDURES
FORMS
- Application to Re-credit FEE-HELP Form
- Application to review a decision FEE-HELP Re-credit Form
- Request for Extension Form
- Student Formal Grievance and Appeal Form
- Student Formal Grievance and Appeal Form for Academic Decisions
- Student Request for Access to Records Form
- Student Request for Reprint of Academic Documents Form
- VET Student Loan Eligibility Assessment Form
- VET Student Withdrawal Form